News & perspective
Claude’s small-business update: what is worth trying?
Kerbside's take on Claude's September 2026 small-business update: what the new integrations could help with and how to test a workflow before relying on it.
From the studio
Articles
Useful advice on the technology behind everyday business.
07 / Latest article / News & perspective
Who gets your AI working after the demo?
Anthropic is investing in hands-on AI engineers. What should that kind of support look like for a small business, from the first build to the handover?
Read the article ↗Practical AI
Do you need custom AI, or a better process?
Decide whether a task needs clearer ownership, ordinary automation, an existing AI tool or a custom integration before committing to a software build.
Business tools
When does a spreadsheet stop being enough?
Keep the spreadsheet or build something else? Look at access, duplicate data, missed actions and the cost of maintaining the workaround before deciding.
Websites & systems
Your website gets enquiries. What happens next?
A practical enquiry workflow for small businesses: collect useful details, assign a reply, track the quote and carry the information into the job.
Business tools
Still writing quotes after dinner?
How quoting software can turn site notes, labour rates and material costs into a quote you can check, without handing pricing decisions to AI.
Practical AI
AI for a two-person business: where would you actually start?
A practical first AI project for a small business: choose one admin task, test it with safe examples and count the checking time before paying for more.